○ Do you accept credit cards?
We gladly accept MasterCard, Visa, and American Express. Unfortunately we cannot accept gratuities on credit cards.
○ What is your cancellation policy?
Spa facilities are available for guests 18 years of age and older.
○ Can I just “walk in” and get in for a service?
For certain services we can almost always accommodate a walk-in, but this is not a guarantee. The only way to ensure that we will have availability is to book an appointment.
○ Why do prices vary for hair services and waxing?
It is difficult to designate a flat fee due to differences in hair length and texture which can affect the amount of work a practitioner has to expend to complete the service.
○ Why do you carry a limited line of hair products?
We carry a variety of beauty products; however, we pride ourselves on carrying only the crème de la crème. Our clients can be sure that when purchasing products at Luxe Den, they are purchasing the highest quality.
○ Does Luxe Den offer private parties?
Absolutely! Luxe Den offers spa parties for your special event with a full array of beauty services. Please consult with our spa coordinator for bridal showers, bachelorette celebrations, birthday surprises, or any other party you wish to arrange.
○ Can I walk in and get a consultation?
Yes, please feel free to walk in and discuss your future services with us at any time, free of charge.